I contacted MSDN support regarding this issue yesterday and they told me to contact Power BI support team instead, because they only 'specializes in account maintenance of Retail Visual Studio Subscriptions, and the procurement of software and keys for Retail Visual Studio Subscribers'
I am posting here since I can't submit a ticket to Power BI support (not a Power BI Pro user)
I have an active MSDN Visual Studio Enterprise subscription and I can see ‘Power BI Pro’ as one of the benefits in my MSDN portal. The problem is: when I click on that 'Activate' link, I will reach a page saying:
‘Sorry, The service you’re subscribing to isn’t available for one of the following reasons:
• It’s no longer offered by Microsoft.
• You’ve already tried this service. You can sign up for a trial only once.
• The beta or trial you’re requesting has expired.
• The promotion code has already been used.
For more information, contact the Microsoft partner that gave you the link to this offer.'
#1~3 is not true because Power BI Pro through MSDN is not a trial. #4 is also not true because I have not used this promotion code before. (I don't have any active Power BI Pro account right now)
Is there any Mod can help me here or give me contact information for the right Microsoft support group? (MSDN support bascially told me they can't help)
